Your questions answered
Frequently asked Questions
If your question(s) is/are not contained below, please reach out to us.
Reception is fully managed from 9am – 5pm, Monday to Friday.
We offer short term flexible licence agreements for units and monthly rollover agreements for desk space in the Cube.
Members have 24/7 access to the building. Each member is provided with a fob to gain access to the building out of hours and weekends.
We have a range of meeting rooms available, which can be booked at reception. Our members and Virtual Office holders also have the ability to book certain meeting rooms on the GTC website.
We have a self service canteen with hot water, fresh milk and vending machines. We also have an on-site O’Briens Sandwich bar and coffee shop open from 8am- 4pm, Monday to Friday.
The post is delivered and collected by An Post between 9am-10am Monday to Friday. There is an outgoing post tray at reception for outgoing mail. Each company is assigned their own individual post-box. The post is distributed to each post-box each morning.
Where cleaning services are required, offices are cleaned once a week on an assigned day. Extra cleaning can be arranged through agreement with management.
Yes, there is an ample amount of free parking in the business park.
Each Unit in the GTC is configured with its own network segment. Units have an internal Comms cabinet which contains network connections (RJ-45) to the Data network for internet and Voice network for phones. Each Unit in GTC has its own LAN IP address scheme. Companies will have to acquire a network HubSwitch in order to complete access for their own internal network (LAN). SwitchHub pricing is available from GTC Reception.
Prior approval is required from GTC management for the provision of hosting services.
Yes. GTC has wifi coverage throughout the building.
Yes. Guests may avail of complimentary wi-fi access throughout the building.
GTC has a CISCO IP Telephony system installed. This is a modern Voice over IP system (VoIP) which offers tenants features including: Direct Dial inwards (DDI), Call-Waiting, Call-Forwarding, Voice Mail. Basic interactive voice response (IVR) capabilities are also available with the phone system as an extra option. Enquiries to GTC reception.
Yes, a CISCO Firewall protects the internal network. You can also request a static public IP address from GTC, if you require access to services on your network (e.g. email,Web Services, FTP etc). Firewall rules are then configured according to customer requests.
No, not directly. Access to your internal access is secured by a CISCO Firewall. To allow access to internal services on your network you can avail of a static public IP address. Using this address you can configure remote access using devices on your own internal network (LAN).
1Gigabyte High-speed uncontended fibre broadband is available to all tenants located in GTC. The shared service is included in the service cost for all tenants and is provided via a direct link to the Galway Metropolitan Area Network (MAN). Additional uncontended broadband can be provided to tenants at competitive rates should additional dedicated broadband be required.
No. There are no internet restrictions imposed on any company. However, the internet is intended for business use on a fair use policy and management reserves the right to control access to sites which are not consistent with the above policy.